FAQ

Q.  What is your business structure?

A.  We are a small, family business.  You will be contacted by us personally via text message, email or phone if we see any concerns regarding your order.

 

Q.  Where are you located?

A.  We are location in Southwestern Arizona at the California border in Yuma, AZ after moving Dream from San Diego, CA in 2007.

 

Q.  How long will my shipment take?

A.  Most shipments are packaged and picked up within 24 hours.   Depending on the shipping service you select, your order will take 1-5 days to arrive to your door.  Your shipment will come from Arizona. 

 

Q.  Are all items in stock?

A.  All items are in stock and on an inventory control system.  The only items that might be temporarily out of stock are some of the Barefoot Dreams and Little Giraffe Items because the lines are so extensive.  We strive to keep the core items always in stock, and we have 1000’s of pieces on hand.  These items are in a constant flux of in and out of stock because of the quantities that we sell.  Please contact us (bottom of this page) if you want to check stock on a Barefoot Dreams or Little Giraffe item. Additionally, we will notify you immediately if the item you ordered will have a delay. 

 

Q.  What is the return policy?

A.  Unworn, unused items in re-sellable condition can be retuned within 30 days of delivery for a full refund minus shipping fees.

 

Q. What if an item I received has a defect?

A.  Please send us a message through our Contact Us page and we will send directions for the exchange. 

 

Q. Do you ship internationally?

A. Yes! We ship to most every country.  Add your items to the cart and start the checkout process by entering your shipping address. Before it asks for payment information, it will give you different shipment options and fees to choose from.